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The
meta-search revolution
In a scenario where the role of GDS is witnessing a gradual
change amidst reducing airline commissions and growing popularity
of travel portals, one would ask how much leverage travel
portals have as opposed to GDS pricing down the products.
Key
distribution trends in India's hospitality market
Today the use of technology has facilitated easy accessibility
to customers worldwide via any mode of communication - mobiles,
kiosks, web, interactive TV, hand-held devices, SMS, call
centers with toll-free worldwide access, travel shops that
are one point-of-sale for all travel services. This session
will examine what the future holds for the Indian hospitality
marketplace.
Surfing
the new wave
Technology has, with its Midas touch, managed to revolutionise
every industry that it has come in contact with, and travel
is no exception. Jyoti Koul examines its impact and future
in the Indian scenario.
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