|
Homeward
bound
As the tourism and hospitality industry continues to burgeon,
and along with it, the demand for skilled manpower, it is
being seen that more Indian students with foreign degrees
in hospitality management are heading back to their home country.
By Andrea Lopez
Effective
communication is the crux
As China gets ready to host the Olympics this August, emphasis
is being laid by the hospitality industry to develop communication
skills of employees who will have to cater to international
guests likely to sport extreme emotions covering happiness,
sorrow, anger, frustration, indifference, let-down, cheating
and surprise arising from victory, defeat, disappointment
and jealousy associated with the world's biggest game extravaganza.
In
his element
He has been the face of Dubai Tourism in India for years now
but little does the industry know that Carl Vaz, MD of Charson
Advisory and country manager, Dubai Representative Office
in India, DTCM, Government of Dubai, is also a search and
rescue scuba diver and occasionally flies a Cessna 172. By
Chetan Kapoor
|
