Newstrack

Trail Blazers India to set up retail outlets

Chetan Kapoor - Mumbai

Trail Blazers India (TBI) which focuses on the inbound, outbound and domestic package tours, is looking at setting up retail showrooms across the country. This comes at a time when even the online players are aggressively trying to enter the offline space by foraying into the retail segment.

In its pilot project, TBI plans to roll out walk-in stores in Noida, Varanasi, Agra and Cochin and eventually Mumbai. Speaking to Express TravelWorld at the launch of its Mumbai regional office, Homa Mistry, its CEO, says, "Retail is big business in the country. This would be a pilot project where everything - international and domestic tickets, packages, etc - will be available in one place. We will provide customers with whatever they ask for over the counter. These stores would roll out in commercial areas at first and later on in malls."

Adding to that was Hutokshi Marker, COO of the company, who also heads the Mumbai division, "We are very confident about this project. Business is rolling in because of the relations we have with our customers. The employees have decades of experience in the industry and have good relations and a strong network with the airlines, hotels and tourism boards, thus ensuring their support. All this is because of brand loyalty."

TBI is also looking at promoting Finland and Ireland as new destinations for its MICE and FIT travellers who have evolved from the usual south-east Asian countries.