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www.expresstravelworld.com MONTHLY INSIGHT FOR THE TRAVEL TRADE
February 2007  
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    TRAVEL LIFE
 

Customer service as a competitive edge
"If you are doing something better than your competition you can bet that they will be doing the same thing very soon"

Woman power
Starting with just a table, chair and a telephone in the garage of her house, Chitra Bhatia, managing director, Aashmaan Travels shares with Jyoti Koul her tribulations and joys of entrepreneurship and taking her company to the Rs 20 crore turnover mark.

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