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KWS To Intensify Focus On Indian Outbound

Neeti Chopra - Nairobi

Alex Odero

The Kenya Wildlife Service (KWS), responsible for protection of national bio-diversity, with jurisdiction over 57 national parks and game reserves spanning eight per cent of Kenya's land surface, is all set to tap Indian tourists. The organisation is expecting a 15 per cent increase in visitations from India to its national parks and game reserves, this year.

Said Alex Odero, head - business development and corporate affairs, Kenya Wildlife Service, "Our national parks and game reserves suffered from 9/11 till December 2003 as traditional markets held back due to travel advisories. Just as quickly as existing markets develop and mature, new markets filled with tremendous potential are born. Therefore, every year, we focus on emerging markets and India is our prime target this year. Besides targeting the Indian middle and higher income groups, we will be promoting our product to retired individuals as they form a large part of the Indian populace."

As far as international marketing is concerned, KWS jointly works with the Kenya Tourist Board and government agencies to market its product. In India, KWS plans to participate in roadshow being organised by Kenya Tourist Board in October this year. Focussing primarily on Delhi and Mumbai, KWS is looking at promoting its national parks namely, Lake Nakuru, Tsavo East, Tsavo West, Amboseli, Mount Kenya, Aberdares and Sibiloi.

The current focus of KWS is on production of promotion and marketing material for its source markets. The organisation has increased its investment to 22 million Kenyan Shilling for 2005-06 from 18 million Kenyan Shilling in 2004-05 for marketing and promotion of its products. The organisation aims to increase the budget to 50 million Kenyan Shilling by the next financial year.

The promotion and marketing material for 18 national parks will be produced by the end of this year that would include guidebooks, posters, brochures, pamphlets and tour planners. KWS has also undertaken translation of these materials into Chinese, Japanese, French, German and Arabic languages that will be published by March next year. "We are also embarking on production of electronic materials including CDs, DVDs, and video cassettes by March 2006. We want to work in partnership with airlines such as Kenya Airways, KLM, Emirates, Ethiopia Airlines, British Airways and Air-India in order to disseminate information to the right target clientele," Odero mentioned.

On the global front, KWS foresees an increase in visitations from traditional markets like Germany, UK and France due to lowering of travel advisories. On the other hand, KWS has been intensifying its marketing initiatives in Hong Kong, Europe and Middle East as a result of which the visitation from emerging markets excluding India has increased by 30 per cent.

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