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SOTC Launches Holiday Pass
Charmaine Fernz - Mumbai
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Having just launched the Holiday Pass in Mumbai, we would
look at doing the same in Delhi by May and later in the South, which would
preferably be Chennai and Hyderabad, by the end of 2005
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| Neelu Singh |
In an effort to make travel more accessible, Kuoni Group,
recently announced the launch of the SOTC Holiday Pass. Says Neelu Singh, Business
Head, SOTC Holiday Pass, "The Holiday Pass is a revolutionary product for
the discerning traveller to explore all the countries of Europe at their own
pace at just Euro 95 per day. Now, individual travellers can pick the countries
and the cities they want to visit in Europe, decide the duration of stay in
each city, choose their hotels and have their entire vacation charted out. The
cost includes hotels, arrival airport transfers, sightseeing and inter-city
train travel by Eurail Network and is applicable all across Europe. The SOTC
Holiday Pass will also shortly be available for the continents of America and
Australia at the cost of US$ 80, AU$ 85 per day respectively. The price for
the US and Australia would include hotel stay, sightseeing and return airport
transfers on both continents."
Explaining the workings of this new product and the need to launch, Singh said,
"Apart from just the Holiday Pass, which is priced at Euro 50 per person.
Through this initiative, SOTC Holiday Pass is partners with travel agents and
empowers them to become holiday specialists. The Holiday Pass product will be
distributed through ten select Preferred Sales Agents (PSA's), and will be presented
as a co-branded product in association with the PSA's. Holiday Pass distribution
model focuses strongly on partnership and all collateral's including booking
screens, brochures are co-branded. The agents would be given PLBs and incentivisation.
In doing this we would monitor the agents performance and based on the outcome
would look at increasing the number. Having just launched in Mumbai, we would
look at launching in Delhi by May and the South, which would preferably be Chennai
and Hyderabad by the end of 2005. Subsequently, travellers who are not able
to get in touch with relevant agents or deal offline can call our call centres
for assistance."
Additionally, an online Internet booking system has been set up which PSA's
can access through a unique username and password. The online system can be
accessed by PSA's by logging onto www.sotcholidaypass.com
Elaborating on future growth, Singh said, "As it is our first year of launch
our initial target would be to penetrate into the market but where figures are
concerned, it ideally would be 20,000 passengers or more for 2005. We are looking
at breaking even in the first year itself. We would certainly look at upgrading
the new system in two phases in terms of product and distribution development
and also setting up of a technology team. Through the SOTC Holiday Pass we would
also look at promoting off-beat destinations, some which are Ireland, in a big
way along with Eastern Europe, Spain, Portugal and Canada."
And finally in conclusion Singh mentioned that the SOTC Holiday Pass is a first
of its kind product that will revolutionise the way a Free Individual Travellers
designs a holiday. It provides a greater autonomy to individual travellers to
have the choicest of experiences at a price that is easily calculable by the
traveller himself. The customer will always be guaranteed hassle free arrangements
and complete product customisation."
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