Winners Speak - Indian Hotels

Raymond N Bickson, managing director, The Indian Hotels Company Limited, in conversation with Reema Sisodia, talks about the company's success and their future plans

What does the award mean to you?

The Express Travel & Tourism award is a significant award and we are proud to have got it. It is an endorsement of the results of our efforts to constantly improve our standards of products and services.

What according to you was the secret of your success?

There are a number of aspects that go into making a winner. But for us, I would like to say that our human resource, our dedication toward our work, our constant strive for excellence and our integrity have all together played a major role in endorsing our position as the winning brand of the industry.

How do you plan to retain the success?

We have our strategies in place to improve our position, quality and services further. We aim to retain our success by continuously searching for higher standards of excellence.

What are the future plans of your company?

Our future plans are quite clear to us. We shall let you know as they unfold.