Seema Luthra

Galileo India Pvt Ltd, recently launched its latest range of efficiency-enhancement products, ‘BSP Quota Update’ for airlines and ‘Automated Refunds’ for travel agents. The BSP Quota Update, a desktop application, enables airlines to automatically update the ticket quotas of agents on the Galileo System. It not only saves time but also considerable effort constantly updating ticket quota information, the BSP Quota Update automatically provides e-mail confirmation of the changes made for the record of the concerned airline.

Automated Refunds is expected to help Galileo agents to refund tickets to their customers for the sectors not flown or cancelled, and at the same time pass information to BSP automatically. This includes any BSP document, whether manual or automated. The product can refund in full or partially as necessary and issue supporting documents on the transactions.

On the other hand Galileo’s ‘Super Summer offer’ has reportedly proved to be a runaway success. Launched in mid-May 2003 and to continue till end-July, the promotion is linked to bookings made on the Galileo system. Users can win weekly prizes of dinner coupons, movie tickets and theme park entries based on a lucky draw. The promotion also includes grand prizes of shopping vouchers, weekend getaway and holiday abroad.

Says Seema Luthra, general manager, Galileo India Pvt Ltd, “The Galileo Super Summer Offer is our way of thanking the travel agent community that form our customer base. We are glad that the summer offer was found to be well structured and attractive by them as is clear from the enthusiastic response we have seen so far.”